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Uber and Lyft drivers reveal the hardest parts of their jobs
We asked Uber and Lyft drivers the hardest parts about working for the ride-hailing platforms. As you might expect, sitting for long hours, and not having any coworkers for juicy office gossip can get old. Drivers also have a unique vantage point to the city that other workers might miss. Here’s what they said. Visit Business Insider’s homepage for more stories. On the surface, driving for Uber and Lyft is relatively simple: just pick someone up and take them to their destination. But for full-time drivers on the ride-hailing platforms, there’s plenty more work that goes into making sure they keep a top-notch rating – and that they can entice as many tips as possible. We asked drivers for the most difficult part of their job. Despite the flexibility that working for Uber and Lyft can offer, many said sitting for long hours can get uncomfortable, as well as a lack of coworkers to socialize with. On top of that, the most lucrative times to drive aren’t always the most convenient. Here’s what they said (last names have been removed for privacy):There’s no one to talk toFoto: A driver uses the Uber Technologies Inc. ride-hailing service smartphone app to complete passenger drop-off in this arranged photograph in London, U.K., on Friday, Dec. 22, 2017. Uber will be regulated in European Union countries as a transport company after the bloc’s top court rejected its claim to be a digital service provider, a decision that could increase legal risks for other gig-economy companies including Airbnb.sourceChris J. Ratcliffe/Bloomberg via Getty Images “The hardest part for me would be the lack of camaraderie with other drivers,” Michael, a driver in Las Vegas, told Business Insider in an email. “I see them as my competition. I wish them well, but just not at my expense.” “So due to my lack of communication with other drivers it does get lonely while on the road; as a result, since I’m driving in Las Vegas, there will be days that I’m not in a good mood and since my passengers are tourists, on vacation having a good time, it can get hard to drive.”Having no insight into fares makes calculating earnings hardFoto: After dropping off passengers at a Broadway play, Johan Nijman, a for-hire driver who runs his own service and also drives for Uber on the side, drives through the West Side of Manhattan on Wednesday evening, August 8, 2018 in New York City. On Wednesday, New York City became the first American city to halt new vehicles for ride-hail services. The legislation passed by the New York City Council will cap the number of for-hire vehicles for one year while the city studies the industry. The move marks a setback for Uber in its largest U.S. market. Nijman, a member of the Independent Drivers Guild who has been driving in various capacities since 1991, says the temporary vehicle cap is a good start but he would like to see the city do more to deal with the over-saturation of vehicles and new drivers. (Photo bysourceDrew Angerer/Getty Images “The hardest part is when I try to do research into how much of fares we’re actually getting paid and see that it’s a tiny percentage,” Kevin, a driver in Chicago, told Business Insider in an interview. “For example, I asked a passenger last week how much she was getting charged and she said roughly $12. When the ride was over, I received $6.50. It’s almost better to not know what the passenger is paying.”Long hours away from homeFoto: sourceSpencer Platt/Getty Images “The hardest part in my opinion is dealing with weather and holidays, when I’d rather be warm at home with my family,” Steven, a driver in Kansas City, said in an email. “But since I know these are good days to work, when there might be a surge or just a lot of people needing rides in general, I like to work.”Keeping the car clean can get oldFoto: sourceRobert Galbraith/Reuters “I want to make passengers feel good, because when they’re feeling good, I get more tips,” Ray, a driver in Boston, told Business Insider in an interview. “But I’m not a young man anymore and cleaning out my car, vacuuming, dusting off the seats, and everything has started to hurt my back recently. I’m considering getting an SUV so it’s a little higher up off of the ground.”The never-ending ratings gameFoto: sourceMike Coppola / Staff/Getty Images “Dealing with fraudsters is the hardest, and not just the ones that give a 1 star rating for a one mile ride,” Stephen, a driver in Portland, told Business Insider in an email. “About six weeks ago I was contacted by Uber asking if I was alright, that I had been in an incident. Turns out one of my fares claimed I ran over their foot while picking them up. I was totally exonerated, because they made the whole thing up.Sad street scenesFoto: sourceMike Coppola / Getty Images “Mentally, the toughest part for me is seeing all the strung out junkies in San Francisco,” a driver named Austin told Business Insider in an interview. “I grew up here and drug-use has always been bad, but I have never seen it this bad. SF decriminalized drugs and the shit is everywhere. It is so heartbreaking to see young kids on the block with needles in their arms. I know this has nothing to do with Uber, but as a driver, we see more of the streets than anyone.”The post Uber and Lyft drivers reveal the hardest parts of their jobs appeared first on Business Insider Nederland.
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